Web Survey Bibliography
Epidemiological and other studies that require participants to respond by completing a questionnaire face the growing threat of non-response. Response rates to household telephone surveys are diminishing because of changes in telecommunications, marketing and culture. Accordingly, updated information is required about the rate of telephone listing in directories and optimal strategies to maximise survey participation.
Methods: A total of 3426 households in Sydney, Australia were approached to participate in a computer assisted telephone interview (CATI) regarding their domestic ( recycled and/or drinking) water usage. Only randomly selected households in the suburb and postcode of interest with a telephone number listed in the Electronic White Pages (EWP) that matched Australian electoral records were approached.
Results: The CATI response rate for eligible households contacted by telephone was 39%. The rate of matching of electoral and EWP records, a measure of telephone directory coverage, was 55%.
Conclusion: The use of a combination of approaches, such as an advance letter, interviewer training, establishment of researcher credentials, increasing call attempts and targeted call times, remains a good strategy to maximise telephone response rates. However, by way of preparation for future technological changes, reduced telephone number listings and people's increasing resistance to unwanted phone calls, alternatives to telephone surveys, such as internet-based approaches, should be investigated.
Journal Homepage (abstract)/(full text)
Web survey bibliography (4086)
- Statistical Foundations of Cell-Telephone Surveys; 2008; Wolter, K., Smith, P.
- Wireless-Mostly Households: Estimates from the 2007 National Health Interview Survey; 2008; Blumberg, S. J., Luke, J. V.
- The Impact of the Spacing of the Scale Options in a Web Survey; 2008; Kennedy, C., Tourangeau, R., Conrad, F. G., Couper, M. P., Redline, C. D.
- Experiments in Visual Survey Design for Mobile Devices; 2008; Peytchev, A., Hill, C.
- Computing Metrics for Online Panels; 2008; Callegaro, M., DiSogra, C.
- 2006 Canadian Census Internet Mode Effect Study; 2008; Grondin, C., Sun, L.,
- Mode Effects on In-Person and Internet Surveys: A Comparison of the General Social Survey and Knowledge...; 2008; Smith, T. W., Dennis, J. M.
- Cell Phone Survey Sampling and Weighting; 2008; Battaglia, M. P.
- An Analysis of Mode Effects in Three Mixed-Mode Surveys of Veteran and Military Populations; 2008; Rachev, B., Yang, M., Davis, D., Szoc, R.
- Cell Phone–Only Household in a National MailSurvey: Who Are They?; 2008; Han, D., Cantor, D.
- Statistical Challenges Facing Cell Phone Surveys; 2008; Battaglia, M. P., Frankel, M. R.
- Cell Phone–Only Research at Arbitron: Statistical Analyses; 2008; Griffi, R.
- Identifying Nonresponse Bias Using a Survey Subset in Follow-Up; 2008; Gordek, H., Lynch, J., Chen, P., Morgan, T.
- Surveying Cell Phone Numbers in the United States; 2008; Lavrakas, P. J.
- Redesigning the American Community Survey (ACS): Computer-Assisted Personal Interview Sample; 2008; Castro, E. C., Hefter, S.
- Using Paradata to Actively Manage Data Collection; 2008; Laflamme, F., Pasture, T., Talon, J., Maydan, M., Miller, A.
- Survey Respondent Incentives: Research and Practice; 2008; Groves, R. M., Harris-Kojetin, L., Kulka, R. A., Mooney, G.
- Internet Surveys: Can Statistical Adjustments Eliminate Coverage Bias?; 2008; Dever, J. A., Rafferty, A., Valliant, R. L.
- Summary Report of a Survey of Learning Space Design in Higher Education; 2008; Grummon, P.
- Join the research - participant-led open-ended questions ; 2008; Verhaeghe, A., De Ruyck, T., Schillewaert, N.
- Optimising the language of email survey invitations; 2008; Moskowitz, H., Martin, B.
- How to Conduct Surveys: A Step-by-Step Guide; 2008; Fink, A.
- What's Really Important?; 2008; Grapentine, T., Teas, K. R.
- Top concerns for our industry; 2008; Grapentine, T.
- Surveys by Design; 2008; Hopewell, N.
- Measuring social desirability in web surveys through client-side paradata ; 2008; Van Acker, F., Theuns, P.
- Comparing the Reliability of Responses to Telephone-Administered versus Self-Administered Web-Based...; 2008; Rankin, K. M., Rauscher, G. H., McCarthy, B., Erdal, S.
- Can the internet replace postal surveys?; 2008; Sullman, M.
- Maximising response rates in household telephone surveys; 2008; O'Toole, J., Sinclair, M., Leder, K.
- Web Mining: A Survey Of Current Research, Techniques, And Software; 2008; Zhang, Q., Segall, R. S.
- Does a Probability-Based Household Panel Benefit from Assignment to Postal Response as an Alternative...; 2008; Rookey, B. D., Hanway, S., Dillman, D. A.
- Panel surveys go mobile; 2008; Weber, M., Denk, M., Oberecker, K., Strauss, C., Stummer, C.
- How accurate are self-selection web surveys?; 2008; Bethlehem, J.
- Antecedents of Anonymity Perceptions in Web-based Surveys; 2008; Whelan, T. J.
- Internet Research: Developments, problems, and potential; 2008; Welker, M., Matzat, U.
- Longitudinal tracking of voter perceptions during the 2007-2008 election cycle using a probability-based...; 2008; Tompson, T., Lawrence, M., Subias, S.
- Individual payments as a longer-term incentive in online panels ; 2008; Goeritz, A., Wolff, H.-G., Goldstein, D. G.
- Universal Design for Web Surveys: Practical Guidelines; 2008; Matulewicz, H., Coburn, J.
- An Iranian Experience of Internet Surveys; 2008; Khoshgooyanfard, A. R.
- Developing the Online Survey ; 2008; Gordon, J. S., McNew, R.
- Online image quality surveys based on response time; 2008; Rasmussen, D. R.
- Eliciting Subjective Probabilities in Internet Surveys; 2008; Delavande, A., Rohwedder, S.
- A Comparison of Item Nonresponse in Web and Pen-and-Paper Surveys of Sexual Behaviour; 2008; Evans, A. R., Elford, J., Bolding, G., Wiggins, D.
- Parallel Phone and Web-based Interviews: Effects of Sample and Weighting on Comparability and Validity...; 2008; Thomas, R. K., Krane, D., Taylor, H., Terhanian, G.
- Modern Telephony, the Web and Survey Management; 2008; Olsen, R. J.
- Mobile Web Survey Design; 2008; Peytchev, A. Hill, C.
- Impact of new technologies in data collection methods; 2008; Callegaro, M.
- Integration of the web into survey data collection: Balancing costs and errors; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Response Non-Differentiation and Response Styles in Web-Based Studies: Causes and Consequences ; 2008; Frisina, L. T., Thomas, R. K.
- Communicative Channels, Cognitive Processes and Question Understanding: Results from a Randomized Field...; 2008; Fuchs, M.